Return Policy General Terms:
We hope that you are delighted with your purchase from I.G.N.Y Design. Should you need to return or exchange anything, please read the following instructions. You may contact us at firstname.lastname@example.org or call 646-4367306 for further questions or concerns.
We are happy to offer refund not including shipping charge, or a merchandise exchange within 30 days of your purchase. Please note that after 30 days all sales become final.
We have 3 month warranty on watches that are not working only.
We are not responsible for any other damage.
All returns to I.G.N.Y Design must occur within 30 days of the date of purchase. After 30 days, we will be unable to accept the product. Please note items must be returned in a new condition.
Items that were broken by customer's use can't be returned.
You may either present the original receipt, or a copy of the original receipt. We will not be able to process the return or exchange without a receipt. If you received your item as a gift, please inform us with the details of the person who placed the order.
Exchanges can be made within 30 days of purchase. If this item is in stock, we would be happy to exchange the merchandise (less the cost of shipping).
Upon receiving the returned or exchanged merchandise, I.G.N.Y Design reserves the right to deny credit if the merchandise does not meet the above policy requirements.
All returns and exchanges should be sent to the following address:
375 S End Av. Suite 8H
New York, NY 10280